FAQs

1. What is latex and what makes it different from other materials used in bedding?

Latex rubber is an all natural material made from the sap of the Rubber Tree, Hevea brasiliensis. The trees are a renewable and sustainable resource, found in Thailand and other parts of southeast Asia, where plantation management assures resourceful access to latex for generations to come. When shaped and molded into bed mattresses with various forming techniques, it yields a resilient and unique sleep surface which is naturally antimicrobial, resists mold and mildew, is anti-fungal, and is not tolerated by dust mites and other allergens. It does not settle or pack down over time, and sleeps cool in summer and warm in winter because of its breathing and open cell structure. It is extremely durable, , and has a lifespan of over 20 years with undue deterioration. Also, there is a distinction between natural latex rubber, and the man-made synthetic version, which is a petroleum based product. The synthetic version can produce “off-gassing” of petroleum based chemicals, which is why we prefer 100% natural latex.

 

2. Why would I purchase a latex bed instead of a memory foam bed, air bed, or pillow top?

Latex has unique properties that make it different from other sleep surfaces. It is more elastic, responds faster to body shifting than many “memory foam” materials, and will not bucket or indent like many pillow top mattresses. Because it is not made from petroleum based materials, and is a naturally derived resource, there is no need for concern about off-gassing or leaching of chemicals from the mattress. A Latex bed is better for circulation by softening pressure points without the “caved-in” feel, and tends to provide a “hovering” kind of sensation rather than a settled in or nestled feeling. There are no metal coils, no leaking air bladders, and no remote controls.

 

3. Is the natural latex used in our mattress really natural?

This is a commonly asked question, since many customers discover through their own research that some latex mattresses are made with synthetic, petroleum based liquid latex, as well as with 100% botanically derived natural liquid latex. The method of vulcanization is the same, but the materials are dramatically different. We use only 100% botanically derived natural latex in our mattresses, and are certified by an independent German tester. This yields the buttery soft, plusher latex which will withstand many years of use.  Make sure you ask lots of questions about the source of all latex materials used in the manufacture of your latex mattress, regardless of where you shop.

 

4. What is the difference between the 5cm, 7.5cm, 10cm and 15cm thick natural latex mattress?

The think 5cm is a light weight “topper”, and is good for people who move from place to place. The thicker mattresses are more luxurious. Also, heavy set people should go for the 15cm to get the maximum comfort and benefit out of natural latex.

 

5. Do you offer a “build your own mattress” selection?

Yes, we can custom-cut your natural latex mattresses to any size you want, you will only be charged for the standard size that was use for the cut.

 

6. What are the actual weights of your natural latex mattresses, in all standard sizes, when it arrives at my door?

Single

200cm x 110cm x 5cm 9.35 kgs

200cm x 110cm x 7.5cm 14.03 kgs

200cm x 110cm x 10cm 18.70 kgs

200cm x 110cm x 15cm 28.05 kgs

Queen

200cm x 150cm x 5cm 12.75 kgs

200cm x 150cm x 7.5cm 19.13 kgs

200cm x 150cm x 10cm 25.50 kgs

200cm x 150cm x 15cm 38.25 kgs

King

200cm x 180cm x 5cm 15.30 kgs

200cm x 180cm x 7.5cm 22.95 kgs

200cm x 180cm x 10cm 30.60 kgs

200cm x 180cm x 15cm 45.90 kgs

 

7. I sleep really hot. Will a latex bed help with cooler sleeping?

Among many of the characteristics of Latex is its ability to dissipate heat. This is due to its open cell structure and the fact that it is less dense than memory foam and other bedding materials, which some people find warmer than other sleep surfaces. In fact, many folks end up researching Latex beds for the sole purpose of finding a bed which does not “sleep hot”. If you are using very high thread count sheets, with counts of 500 or higher, then you might want to replace them. They provide minimal ventilation and are very heavy, are hard to care for (they stay wrinkled even after vigorous tumble drying) , and provide no more benefit to a hot sleeper than a nice set of 300 thread count cotton sheets.

 

8. What does the term “pincore” mean?

All manufactured latex is formed using either a pouring or injection molding process. Within the mold, hundreds of small steel pins point upward, and the latex is poured around these pins. The end result is a mattress with hundreds of small holes which penetrate through the entire surface. These holes make the material extra flexible, breathing, and keep the mattress from tearing if rolled or folded. They also affect the feel of the mattress, helping to make the material more pliable and softer.

 

9. Shopping for a latex bed seems confusing. What should I be looking for?

Certainly there are many resources for purchasing a latex bed, and in many forms. There are companies who take a “green” approach and offer organic latex (which has never been in contact with chemicals, including bleaching agents, soaps, pesticides, VOC’s, etc.). If you are purchasing a latex bed for the first time, simpler is better. And look for certified natural latex by an independent agency.

 

10. How thick can the mattress be to use as a “topper” for a regular mattress?

Up to 10cm can be used as a topper for a regular mattress. We find that the 15cm makes the bed quite high, so best to use this thicker mattress as a standalone.

 

11. I live in a place that has really cold winters. My memory foam bed is hard like a rock, will a Latex bed be any different?

Latex is highly elastic, even in cooler climates. Memory foam material reacts to low  temperatures by becoming much stiffer. Latex bedding stays flexible even during colder times of year, or if you keep your room temperature a little lower.

 

12. Does your company charge for shipping, and how is your product shipped?

We can ship all of our Natural Latex products. The mattress will be shipped from the factory in Bangkok, to an independent freight forwarder. They will then forward the mattress to any major city in Thailand, and if located within the city, deliver it to your door. There are no hidden charges, because all the shipping charges will be outlined in the initial quote.

 

When your order is processed for shipping, the mattress is folded (folding will not harm the product in any way, and this method has been field tested and used for many years for a variety of bedding products by our factory), and bagged using heavy plastic.  It is then sleeved into a heavy duty nylon bag, boxed and shipped. When you receive the bed, you may need a second person to bring the it inside your home, as the delivery is handled in the typical “to the front door” manner. The driver will not help you setup or install your new Latex bed.

 

It is very easy to do, and there is absolutely no assembly required. Bring the package to your bedroom, and CAREFULLY remove the outer bag by cutting it across the top and down the side. Do not use knives, box cutters, or any sharp objects. Tear open the plastic bag and remove it from the mattress. Place the mattress on your existing box-spring, foundation, or platform. Have another person get on the opposite side of the bed. Grab the mattress and “plop it” up and down several times to help shift the covering into the desired position if it needs straightening up a bit. The mattress is then ready for use. If there is a strong latex smell, do not be worried, it will dissipate within a day or two.

 

 13. How long will my Latex mattress last?

When treated with proper care and used in a typical household environment, it can be expected to last 10 years or more, especially if you use a protective waterproof barrier on top of the mattress. However, if your house is very hot all the time, it will start to get hard around the edges. We recommend to keep your mattress in a room that is cooler then 30 degrees Celsius.  Natural latex will outlast synthetic latex and memory form.

 

14. How do I care for my Latex mattress?

Natural latex mattress require very little care. We recommend using sheets over the mattress to keep the cotton cover clean. We do not recommend that you remove and wash the white cotton inner cover.  Its better to use a mattress protector that can be removed and machine washed.   The only thing that can harm your natural latex mattress is direct exposure to sunlight. When airing it, ensure that it is in a shaded environment.  The outer cover (if you choose that option) can be removed and washed.

 

15. Will standard sheets fit my Latex bed, or do I need to buy new sheets?

Standard fitted sheets will work with all our Natural Latex Mattress. For the 5cm and 7.5cm toppers, the sheet will fit over both the topper and the regular mattress. For the 10cm and 15cm, they will use separate sheets. Our advice is to wait until you get your bed, try the sheets you already have, and if they don’t work, purchase new sheets. Remember to avoid really high thread count sheets, such as 500 or 1000 thread count. They sleep hotter, are heavier, and require extra care such as ironing. Get a good 300 thread count sheet, and you will be very happy.

 

16. Where are your beds made?

Our beds are manufactured in a facility in Bangkok, Thailand. The Natural latex material we use is derived from Thailand. Other components such as our outer cotton coverings are also made in Thailand.